Support - Comfort - Hope
Last Respect
Platform: Mobile App
Responsibilities: UX/UI Design, Storytelling, Business Thinking
Dealing with loss
An App that accompanies every stage of the journey of grief and loss and provides help and support with tools that facilitate the practical and emotional tasks.
Project Overview
Compassionate path
Coping with loss and grief is a personal and complex process. It is important to allow ourselves to experience the pain, share feelings, and find ways to perpetuate the memory of who and what we have lost.
The Problem Statement
Where did it come from?
The inspiration came following a close loss that I experienced for the first time and in addition the October 7 war which significantly increased the number of people visiting the cemetery and dealing with loss and grief.
Killed
1697
Became orphans
921
Lost a pouse
226
*The information is based on National Insurance data for the October 7 war
Defining the Opportunity
The App advantages
The app will be able to locate the nearest cemetery, allow uploading of documents, receiving notifications before important dates and sharing with friends.
User research
Users pains
Emotional complexity
Dealing with loss can be a painful and complex experience
Customization
Each mourning journey is unique and requires personal adjustment to customs and needs
Lack of information
In the first confrontation, information and support are needed
Accuracy and reliability of information
Information is needed to make informed decisions
Burden in multitasking
Planning a funeral involves many tasks that need to be kept in mind
Respect of pricavy
Privacy and security that personal data is protected
Market Research
Not exactly, but roughly
It is easy to find apps for managing tasks and events, however, there is no app that helps in organizing a funeral and provides close support at all stages, from the moment of receiving the news until years later during the memorial services.
Graves
Locating and navigating in a cemetery
Shav'a
An app that provides information about grief
Any.do
Managing tasks, reminders and lists
Services inside the cemeteries
Financial recommendations based on personal data
Complex and lengthy registration to receive the service
Advanced notification system
Sharing with other users
Important information about loss
Spot help without continuity
Link to the relevant parties
Not relevant to loss and grief
User Personas
It could be any of us
From user research I converged on one main persona:
Dana lost her relative who served as her real grandmother.
A relationship that existed out of honest choice, love and loyalty.
I knew people closely who lost their loved, but this is the first time I'm dealing with it personally, in such a close proximity that is dear to my heart
"
"
Conclusions for UX
Cope in the best way
The app will be an important tool for people who have experienced a loss, and will help them deal with the difficult period in the best possible way.
Easy to use even for those who are not technologically savvy
Providing detailed and reliable information
Collaborations with relevant professionals
The main conclusion throughout the design is:
To remember they are not alone!
Research
User flow
Home page
Tasks
Funeral
Aware of the deseased
Choosing a template
Personal design
Save as picture
Finish the
ad
Filling in ad details
Defined templates
Send to relatives
Calendar sync
Receive a reminder
Design
How it looks?
Design
Colors and typography
183F58
Primary color
Navigation bar
295672
709AB5
D1E4EF
+4 Shades
D4EBFF
Progress icons
Secondary color
D7B93E
Thypography
